An Alarm user shall be subject to fines, depending on the number of false alarms within the permit year, based upon the following schedule (Updated 9/22/2020)
False Alarm Fines: Registered location (Per permit year)
Burglary/Robbery/Panic - Residential/Commercial Fine Schedule
1st false alarm - No fine
2nd false alarm - $123.00 (waived if taken online education course)
3rd false alarm - $252.00
4th false alarm and above - $340.00 each
False Alarm Fines: Locations where the permit has not been registered or has not been renewed
Burglary/Robbery/Panic - Residential/Commercial Fine Schedule
1st false alarm - $340.00
2nd false alarm - $450.00
3rd false alarm and above - $564.00 each
Late fees: An additional interest at the rate of 12% per annum shall be charged for the unpaid false alarm invoices after 30 days past due
What is a False Alarm?
False alarm means the activation of any alarm system because of malfunction, mechanical or electrical defect, improper operation or procedure by any person and no fire, crime or other emergency occurred requiring an immediate or emergency response by the city police or fire division. "False alarm" does not include an alarm system activated as a result of any malfunction of equipment owned or operated by the telephone company or resulting from the authorized servicing, testing, maintenance, adjustments, alterations or installations of such alarm system, provided that the respective permittee or authorized agent thereof, notifies the police division emergency communications supervisor prior to commencement of any of the aforesaid activities. "False alarm" also means a report including any oral or written statement, made by any person to any agency of the city that an emergency exists, and who knows, or should know under the existing circumstances, that such report is false.
False Alarms
- Are a nuisance to you and your neighbors
- Make your security system less reliable
- Make you reluctant to use your system
APPEALING A FALSE ALARM RESPONSE CHARGE
*There is a non-refundable fee of $50 for all false alarm appeals. Payment must be made to initiated the appeal process.
*Submit a written request/statement as to why you feel the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc.)
*Submit via email using the Contact Us page.
*Be sure to include Permit License #, alarm location address, and incident date(s) in question.
*Submit within fifteen (15) calendar days of the notice imposing the charge.